iPhone XS Max battery cannot charge after upgraded to iOS 18.3.1

My iphone xs max with pervious ios has no issue for 6 years long but after upgraded to ios 18.3.1, it cannot charge the battery on SAME official apple lightening cable and official apple charger.

HOWEVER, it can charge the battery when phone is power off and auto restart from plugging into the charger.

regarding the battery charging optimazation was already off but did not help anything.

the firmware team should be responsible for this. Even i can consider buy a new phone but this phone should not end like this. Please provide a fix asap.

Posted on Feb 23, 2025 10:37 AM

5 replies

Feb 23, 2025 2:44 PM in response to hofung240

Go to Settings/Battery/Battery Health. What does it say? What is the Maximum Capacity?

After 6 years it most certainly needs a new battery.

Feb 23, 2025 3:00 PM in response to Timo7684

Timo7684 wrote:

Hello, there’s been a lot of people with this issue. It could be due to the SIM card in your phone. Take the phone to your local store, they should have a solution.

With 2 billion iPhones in use, no matter what problem you have a lot of people will have it. That is not useful information. 99% of the time this specific problem is a failing battery.

Timo7684

Level 1

14 points

Feb 23, 2025 2:52 PM in response to hofung240

Hello, there’s been a lot of people with this issue. It could be due to the SIM card in your phone. Take the phone to your local store, they should have a solution.

Kurtosis12

Level 9

70,408 points

Feb 23, 2025 3:34 PM in response to Timo7684

A SIM card has absolutely nothing to do with the battery issue. How did you come to this conclusion?

Feb 23, 2025 4:16 PM in response to Timo7684

It could be due to the SIM card in your phone.

No, it couldn't.

iPhone XS Max battery cannot charge after upgraded to iOS 18.3.1