Sinch

Sometimes, you want to talk to a human on the phone. But a lot of times, you're trying to do two things at once. You're too busy to talk. That's what makes messaging a great channel for customer support: ✅ It's async — reply when you can. ✅ You get a record of the conversation. ✅ No need to download an app. And now, with RCS, texting customer support is going to get more efficient, and secure. You won't even have to type — you'll have suggested replies that you can just click on. And you'll be able to see the company's verified name and logo at the top of the conversation so you always know it's really them you're talking to. Here's a marketing expert’s first reaction to RCS. (Spoiler: They’re impressed.)

🚀 Fintechs e bancos, prontos para liderar a inovação? Aprenda como transformar a jornada do cliente no setor financeiro com estratégias omnichannel que integram RCS, WhatsApp e mais! ✅ Soluções personalizadas e automatizadas ✅ Exemplos reais de sucesso no mercado financeiro ✅ Insights técnicos exclusivos para fintechs e bancos ⏰ Não perca: 20 de fevereiro às 17h 🔗 Garanta sua vaga e lidere o futuro!

Your data is only as good as your ability to connect it. Most businesses still operate with siloed customer data. In 2025, that won't be sustainable. See how leading companies are connecting their conversations in our complete trends report. (Link in comments.)

🍸 Prosecco Happy Hour at MWC! 🍸 Because networking feels better with a glass of Prosecco in hand! 🎉 Join us on Wednesday, March 5th at 5:00 PM at the Sinch Booth (5J53) for a relaxed and engaging happy hour. Whether you're looking to exchange ideas, meet new industry peers, or simply enjoy great company, this is the perfect setting to connect! 📅 Date: Wednesday, March 5th ⏰ Time: 5:00 PM 📍 Location: MWC, Sinch Booth 5J53 Spots are limited—RSVP now! 👉 https://lnkd.in/dQZc2zgV We look forward to seeing you there! #MWC2025 #Networking #Sinch #HappyHour

RCS is one of the best things that’s happened to mobile messaging in years. Rich, interactive, and built for trust — it’s everything businesses and customers have been waiting for. Swipe through to see what makes it a game-changer ➡️

"Our previous SMS partner was just missing the mark on reporting." ^ This is why SWETI Marketing chose Sinch ✨ SWETI Marketing is a Diamond-tier HubSpot agency that helps fitness brands connect with millions of members through SMS and MMS messaging (powered by Sinch, of course). Read the full story at the link in the comments. 🔗

Through Huge NXTGN's ecosystem, businesses across South Africa can now access digital connectivity services in just a few weeks, instead of the months traditionally required. Their platform makes advanced digital connectivity solutions available to brands faster and more efficiently than ever before.Sinch is providing the critical solutions that enable this transformation:  ✅ Real-time charging and policy control  ✅ Advanced messaging infrastructure  ✅ Secure payment and fraud protection  ✅ Analytics and reporting solutions Read more: https://lnkd.in/giYhwb5k

Shopping through chat is about to go mainstream. While 75% of brands see the opportunity, only 25% have started exploring it. The early adopters are seeing unprecedented conversion rates with RCS messaging. Learn about this and 6 other transformative trends. (Link in comments ⬇️)

Our API-first philosophy explained by Lars Novak, Director of Engineering 👀👇 Discover how our public APIs give businesses the freedom to build custom solutions while using the same tools that power Sinch's own dashboard.

The most expensive message could give you the most bang for your buck. In 2025, successful businesses won’t just look at cost-per-message—they’ll focus on outcomes. How to prepare: > Map your customer journeys and identify which touchpoints truly need premium channels > Build ROI models that go beyond average delivery cost and consider regional variations and ROI across the customer journey > Test different channel combinations for key customer journeys > Work with partners who can help you navigate the evolving messaging landscape > Build flexibility into your strategy so you can adapt as new channels emerge Visit our blog for six more digital customer communication trends to expect this year 👇