LifeLock Identity by Norton

In-app purchases
4.6
38.6K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Identity Theft Protection is hard. We make it easy for you with the LIFELOCK IDENTITY app and a NORTON 360 or LIFELOCK plan. You’re across town—and someone is taking out a bank loan in your name. We’ll send you an identity alert†. If it’s not you taking out that loan, you can respond right away, and we’ll go to work on your behalf.

LIFELOCK PLANS INCLUDE:
• LIFELOCK IDENTITY ALERT™ SYSTEM†: Alerts you if your Social Security Number, name, address, or date of birth are used in applications for credit or services.
• DARK WEB MONITORING: Continuously patrols the dark web and notifies you if we find your information.
• US-BASED ID RESTORATION SPECIALISTS: Should you become a victim of identity theft, an Agent will be dedicated to your case from start to finish to help restore your identity.
• MILLION DOLLAR PROTECTION PACKAGE†††: If you become a victim of identity theft, you’ll be covered for lawyers and experts up to $1 million, and stolen funds and expense reimbursement up to the limits of your plan.

ADVANTAGE AND ULTIMATE PLUS PLANS ALSO INCLUDE:
• EASY ACCESS TO CREDIT SCORE(S) & REPORT(S)1: Access to unlimited daily or monthly credit information (based on your selected plan), an essential part of credit protection.
• IDENTITY LOCK: With a single tap, lock your TransUnion credit file.‡
• TRANSACTION MONITORING: Monitors your bank, credit card, and retirement account activity.†

NORTON 360 plans without LifeLock include dark web monitoring only.

LIFELOCK IDENTITY ADVISOR includes dark web monitoring, breach notifications, and merchant resolution management. It does not include the Million Dollar Protectionâ„¢ Package or additional alert features offered in higher-tiered plans.

No one can prevent all identity theft or cybercrime.
1 If your plan includes credit reports, scores, and/or credit monitoring features ("Credit Features"), two requirements must be met to receive said features: (i) your identity must be successfully verified with Equifax; and (ii) Equifax must be able to locate your credit file and it must contain sufficient credit history information. IF EITHER OF THE FOREGOING REQUIREMENTS ARE NOT MET YOU WILL NOT RECEIVE CREDIT FEATURES FROM ANY BUREAU. If your plan also includes Credit Features from Experian and/or TransUnion, the above verification process must also be successfully completed with Experian and/or TransUnion, as applicable. If verification is successfully completed with Equifax, but not with Experian and/or TransUnion, as applicable, you will not receive Credit Features from such bureau(s) until the verification process is successfully completed and until then you will only receive Credit Features from Equifax. Any credit monitoring from Experian and TransUnion will take several days to begin after your successful LifeLock plan enrollment.
The credit scores provided are VantageScore 3.0 credit scores based on data from Equifax, Experian and TransUnion, respectively. Any One-Bureau VantageScore mentioned is based on Equifax data only. Third parties use many different types of credit scores and are likely to use a different type of credit score to assess your creditworthiness.
† We do not monitor all transactions at all businesses.
††† Reimbursement and Expense Compensation, each with limits of up to $1 million for Ultimate Plus, up to $100,000 for Advantage and up to $25,000 for Standard and Select (Norton 360 with LifeLock Select). And up to $1 million for coverage for lawyers and experts if needed, for all plans. Benefits under the Master Policy are issued and covered by United Specialty Insurance Company (State National Insurance Company, Inc. for NY State members). Policy terms, conditions and exclusions at: LifeLock.com/legal.
‡ Locking or Unlocking your credit file does not affect your credit score and does not stop all companies and agencies from pulling your credit file. The credit lock on your TransUnion file will be unlocked if your subscription is downgraded or cancelled.
Updated on
Feb 18, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Financial info
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
36.8K reviews
Julie Ann
October 16, 2024
My only complaint is that sometimes important notifications come through WEEKS after other apps like life 360 had already alerted. Other than that, I love having peace of mind knowing my information, my properties, titles, and many more important things are consistently being monitored and protected. I pay annually because it's cheaper that way. However, it is a little more expensive than I would like. If the price was lowered by $50 ANNUALLY, I'd be 100% satisfied.
221 people found this review helpful
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Frank Brunacci
January 21, 2025
Biometrics doesn't work. Doesn't remember device from previous login. Still not working. I think the ratings scale needs negative stars. It's sad they can't hire people to fix the app🫤 The app just doesn't work. I have biometrics selected, that doesn't work, and the alerts are a day late. My credit card and bank notify me seconds after a purchase is made. App should be completely revamped.
13 people found this review helpful
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NortonMobile
January 23, 2025
Hi Frank, this issue has been fixed for the latest release - if your app has not updated automatically, please do so manually and update to version 1.89. Tereza*Norton
Wells Fargo
December 31, 2024
I've been having a few issues with this app. Like it not being able to connect to the server and my bank account not being accessible. I still somewhat enjoy this app, but if security issues keep happening with an app that's supposed to provide security and peace of mind then I start to wonder. You suggested that I contact an agent through Facebook or Twitter but I don't trust either of these platforms. It would be easier if I could just get a number to call.
43 people found this review helpful
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NortonMobile
January 7, 2025
Hi Wells Fargo, I see. Please go to support.norton.com, scroll to the bottom of the page and tap the tile "Contact Support". There you can find other ways of contacting the Support, including a phone number. Tereza*Norton

What’s new

We freshened up your LifeLock app. Nothing major, just tightened up the back end and cleared out some bugs to keep your experience smooth.