“Francisco was a key member of my team when I led Citrix EMEA Technical Support operations. He has built a very capable software support team providing frontline, second level and escalation support services to Citrix EMEA channel partners and enterprise customers, that is well respected by Customers, Citrix Sales teams and by Corporate teams. He has developed his management team and has leveraged innovative skills initiatives to build the technical capability of his teams. Francisco is a fast learner on a technical level and is business savvy and organisationally aware. He can be relied on to execute and deliver and will bring energy, passion and action orientation to any role. A good man to have on the team. ”
About
Successful, passionate and results driven business leader experienced in managing large…
Activity
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Today was my last day with Salesforce, and after 11 incredible years in Australia, my professional journey is taking me full circle - back to my home…
Today was my last day with Salesforce, and after 11 incredible years in Australia, my professional journey is taking me full circle - back to my home…
Liked by Francisco Alves
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Excited to share that I’ve passed the Service Cloud Consultant certification! 🎉 Studying for this cert has deepened my understanding of how Service…
Excited to share that I’ve passed the Service Cloud Consultant certification! 🎉 Studying for this cert has deepened my understanding of how Service…
Liked by Francisco Alves
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What’s next for agents? The Salesforce Futures team details what to watch in 2025: ➡️ AI agents working with other agents ➡️ The rise of…
What’s next for agents? The Salesforce Futures team details what to watch in 2025: ➡️ AI agents working with other agents ➡️ The rise of…
Shared by Francisco Alves
Experience & Education
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Salesforce
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English
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Portuguese
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Feeling now ready to build AI-driven solutions tailored to business needs, thanks to the Salesforce Certified AI Specialist certification. Working…
Feeling now ready to build AI-driven solutions tailored to business needs, thanks to the Salesforce Certified AI Specialist certification. Working…
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It’s not every day you get the opportunity to present on your company-wide call with the CEO, about a project your team is helping to lead and shape…
It’s not every day you get the opportunity to present on your company-wide call with the CEO, about a project your team is helping to lead and shape…
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🌟 Work Anniversary + Dreamforce = Double the Celebration! 🌟 I'm thrilled to celebrate my work anniversary alongside the buzz of Dreamforce! 🎉…
🌟 Work Anniversary + Dreamforce = Double the Celebration! 🌟 I'm thrilled to celebrate my work anniversary alongside the buzz of Dreamforce! 🎉…
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Don't miss the live launch of Agentforce 2.0, streaming free on Salesforce+! Tune in and discover what's next for Agentforce.
Don't miss the live launch of Agentforce 2.0, streaming free on Salesforce+! Tune in and discover what's next for Agentforce.
Shared by Francisco Alves
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